This Week's "Change That Up" Tip...Becoming a Listener

“People don’t respond to what you say or do; people respond to how you make them FEEL. And one of the best ways to make someone FEEL CONNECTED with you is to make them feel understood and listened to.” - Ed Mylett

Being a good listener can help you in every aspect of your life -- with friends and family to colleagues and clients at work. For a number of reasons, though, listening has become a lost art, and chances are, you’ve been on both sides of distracted listening…checking your phone or email…multitasking…thinking about the next thing on your to-do list…interrupting with your own thoughts...